Your account, in real time — no waiting on an email.
BRB offers a Client Portal — a real-time view into everything you have purchased through us, so you can check on something at 9pm on a Sunday if you need to, instead of waiting on a reply.
It is not a self-service tier, each portal is built and maintained by us around a specific account, to give a live up-to-date view of what you have with us.
What you can see
Renewals
What is coming up and when, with advance notice rather than a surprise invoice — and enough lead time to actually make a decision.
Purchases
Every active and historical order placed through us, with what was bought, when it shipped or provisioned, and what it cost.
Invoices
Billing history in one place, so finance can reconcile a line item without opening a ticket or waiting for someone to forward a PDF.
Contracts & entitlements
Terms, quantities and full entitlement detail across every vendor and product — the answer to "what exactly do we own here?"
A portal is one more way to reach us, not a way for us to step back
Plenty of resellers hand you a login and call it service. That is not what this is. Your dedicated account team stays exactly as it is — same people, same phone number, same willingness to just handle it for you.
The portal exists for the moments when you would rather look it up than ask. Everything else works the way it always has, and nobody at BRB will ever answer a question with "it's in the portal."
Wondering if a portal fits your account?
Ask your account team — they will tell you honestly. Either way, they are still one call away.
